Privacy Policy

Information We Collect

We collect information necessary to provide effective financial coaching services. This includes personal details, financial information relevant to coaching, and website usage data to improve our services.

Types of Personal Information

The following categories of personal information may be collected during your engagement with our financial coaching services:

• Contact details including name, email, phone number, and address
• Financial information relevant to coaching goals and current situation
• Communication records from coaching sessions and correspondence
• Website usage data and preferences for service improvement

How We Use Your Information

Your personal information is used exclusively to provide and improve our financial coaching services. We process data lawfully and transparently in accordance with South African privacy legislation.

• Delivering personalized financial coaching sessions and advice
• Communicating about appointments, progress, and relevant updates
• Improving our coaching methods and service quality
• Complying with legal and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Information is only shared when legally required or with your explicit consent for service delivery purposes.

Your Privacy Rights

Under South African privacy law, you have specific rights regarding your personal information. We are committed to honoring these rights and providing transparent access to your data.

Data Security

We implement robust security measures to protect your personal and financial information. Our systems use encryption, secure storage, and access controls to prevent unauthorized access or disclosure.

Data Retention

Personal information is retained only as long as necessary for service delivery and legal compliance. Financial coaching records are maintained according to professional standards and regulatory requirements.

Contact Us About Privacy

For privacy-related inquiries, data access requests, or to exercise your privacy rights, contact our privacy officer at the details provided below.